Privacy Policy

Trader Vo's ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website, purchase products, participate in auctions and claim sales, or engage with us on social media platforms like Instagram. By using our services, you agree to the practices described in this policy.

Information We Collect

We collect the following types of information:

  • Personal Information: This includes your name, email address, shipping address, payment details, and any other information you provide when purchasing products, signing up for newsletters, or contacting us.

  • Non-Personal Information: This includes details such as your IP address, browser type, and browsing history on our website. We may also collect data through cookies and similar technologies to improve your experience on our site.

How We Use Your Information

We use the information we collect for the following purposes:

  • To Fulfill Orders: We use your personal information to process transactions, ship products, and provide customer support for your purchases, including singles, sealed products, and graded trading cards.

  • To Conduct Auctions & Claim Sales: We use your information to manage auctions and claim sales on Instagram and other platforms, ensuring you receive the products you purchase.

  • To Communicate with You: We send emails related to your purchases, order updates, and promotional offers, including information about new products, pre-orders, and upcoming events like Collect-A-Con and the H-Town Card Show.

  • To Improve Our Services: We analyze non-personal information to optimize our website, improve user experience, and better understand customer preferences.

Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party companies that help us process payments, ship products, and manage customer service. These providers have limited access to your information and are required to protect your data.

  • Legal Obligations: We may disclose your information if required by law, or to protect our rights, privacy, safety, or property, or that of our customers and the public.

Your Choices

  • Opt-Out of Marketing Communications: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in the footer of the email.

  • Cookie Preferences: You can adjust your browser settings to refuse cookies or alert you when cookies are being used. However, please note that disabling cookies may affect your ability to use certain features of our website.

Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. While we strive to protect your data, please understand that no security system is impenetrable, and we cannot guarantee the absolute security of your information.

Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have collected information from a child, please contact us, and we will take appropriate steps to remove the information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date. Your continued use of our services after any changes constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Trader Vo's
Tradervoscardshop@gmail.com
832-930-0725